1. General Information

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

2. Controller Information

Immo Synergies GmbH & Co. KG
Wartbergstraße 24
70191 Stuttgart
Germany

Phone: +49 (0)711 340 897 44
Email: info@holahotel.de
Website: www.holahotel.de

Represented by: Immo Synergies Verwaltungs-GmbH
Managing Director: Ash Shalabay

3. Data We Collect and Process

We collect personal data only when you voluntarily provide it to us in the context of an inquiry, booking, or contact. This may include:

• Name, email address, phone number

• Booking details

• IP address during website visit

4. Purpose of Data Processing

We process your data for the following purposes:

• Handling inquiries and bookings

• Improving our website and services

• Complying with legal obligations

5. Legal Basis for Processing

The processing of your data is based on the following legal grounds:

• Art. 6 (1) lit. b GDPR – performance of a contract

• Art. 6 (1) lit. f GDPR – legitimate interest

• Art. 6 (1) lit. a GDPR – consent (e.g. for cookies and analytics)

6. Data Sharing

Your data is not shared with third parties without your express consent, except in the following cases:

• To booking platforms (e.g. Booking.com) if you book through them

• To technical service providers (e.g. website hosting)

• If required by law

7. Your Rights

You have the right to:

• Access your data (Art. 15 GDPR)

• Correct inaccurate data (Art. 16 GDPR)

• Request deletion of your data (Art. 17 GDPR)

• Restrict processing (Art. 18 GDPR)

• Object to processing (Art. 21 GDPR)

• Data portability (Art. 20 GDPR)

Please contact us at info@holahotel.de to exercise these rights.

8. SSL/TLS Encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content. You can recognize an encrypted connection by the lock symbol in your browser’s address bar.

9. Server Log Files & Essential Cookies

When visiting this website, the following information is automatically stored in server log files:

• Browser type and version

• Operating system

• Referrer URL

• Hostname of accessing device

• Time of request

• IP address

In addition, the site uses technically necessary cookies required for functionality.

10. Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses cookies that allow analysis of your use of the website. Information generated by cookies is usually transmitted to a Google server in the USA and stored there.

We have activated IP anonymization, which shortens your IP address within the EU or EEA before transfer. Only in exceptional cases is the full IP address transferred to the US and shortened there.

Google Analytics is only used if you give explicit consent via our cookie banner.

11. Legal Basis for Google Analytics

The legal basis for using Google Analytics is your consent in accordance with Art. 6 (1) lit. a GDPR.

12. Data Processing Agreement

We have signed a Data Processing Agreement with Google pursuant to Art. 28 GDPR.

13. Opt-Out Options

You can prevent the storage of cookies by setting your browser accordingly. You can also prevent Google from collecting and processing your data by installing the following browser plugin:

https://tools.google.com/dlpage/gaoptout?hl=en

14. Changes to This Privacy Policy

We reserve the right to modify this privacy policy to comply with updated legal requirements or changes to our services.